Client liability, pre-paid funerals, wills, probate and estate administration
Whilst not an area that Funeral Directors need to specialise in, it is recommended that you have a working knowledge of the intestacy rules and the impact on your client and therefore your business depending on whether or not the deceased person had left a will.
3 hours £75.
Client liability is increasingly important and it is important that you identify whether your client is the correct person to be making the funeral arrangements, and what to do if they aren’t. Do you know the difference between the roles of the next of kin and the executor? What happens if the eldest child wants to cancel the pre-paid funeral plan and do something different? And what do you do if you can’t locate the will? If you are interested to know the answers to all these questions and more, this short course is recommended for you.